Medical Team

HELP CENTER

How Can We Help?

 

IS THE COVID-19 TEST FREE?

Yes, it is free.
The expenses of the tests are covered by insurance payers with no deductible charges.
For uninsured individuals, the reimbursements are provided by the Health Resources and Services Administration

WHAT DO I NEED TO BRING WITH ME?

You need to bring your ID and insurance card (if you have one).

CAN THE COVID-19 VIRUSES SURVIVE ON THE SURFACE OF FOOD PACKAGING?

The viruses need a live animal or human host in order to survive and multiply. So it’s not necessary to disinfect food packages but, your hands should be thoroughly washed after handling food packages and before eating.

IS YOUR TEST FDA APPROVED?

Our lab is CLIA certified and uses tests following the FDA’s guidance. CLIA certification is required for facilities that test clinical specimens for the purpose of diagnosis, treatment, or prevention of disease.

CAN A PERSON TEST NEGATIVE FOR THE COVID-19 TEST BUT LATER TEST POSITIVE?

Yes, it is possible that your sample was collected early on and you got infected later. So even if you test negative, you still should take steps to protect yourself and others.